Taco Bell

Food was; hot, fresh, and accurate to my order.
I had to eat like a heathen to finish my food before it got cold.
It wad arctic in there.
Even staff were wearing jackets.
And, they are working.
They should be plenty warm.
Look at my pictures.
Jackets and beanies all around the place.
The woman in white is sitting in the sunshine and still trying pull her jacket around her neck and face to keep warm.
People want to be comfortable at mealtime! I used more napkins wiping my runny nose than I did to wipe my hands and face.

My mom asked me to pick her up a nachos bell grande.
I brought in a coupon.
The unfriendly cashier said they did not accept coupons!! No big deal right? I then ordered it with light on the beans.
My mom barely touched it because there were so many beans it made the whole thing a soggy mess!! Anyway, we learned a valuable lesson.
We should make our own damn nachos at home!!

Oh boy this place went downhill really fast. It seems like as soon as the GM from three years ago left, like it just kinda dispersed all the good, hardworking people there, and now it seems nobody that works there either really doesn't know how to do their job, or just doesn't care, and that's not fair. I used to drive the 11 miles across town almost every day to get over to this Taco Bell, and honestly, now they're so terrible I don't even want to go at all again because it's just not worth it. I ordered some tacos to be steak, and they come as beef.
I was charged an extra $9.25 for steak, on top of the combo price for the crunchy taco combo of 3 crunchy taco supremes and a large soda.
Woof. Okay so besides taking a hefty dip into my account for some tacos that were beef and not steak, when I call up the restaurant and ask them what can be done, they seem(at first) pretty chill about the situation.
The GM promises me a gift card, and she says I don't even have to leave the comfort of my home.
She gives me an email address to send my address so so she doesn't get it incorrect, and just to make sure it sends, I call her back.
She never confirms, because it's not her I get on the phone when I call back, and whoever left the note I asked them to leave for her; I never received another phone call. That was over a month ago, so....