Fast food restaurant, Burrito restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant
I love the flavor with the spice.However, a mobile order I placed while inside, I watched them take almost a half hour to make it.Talking to each other and there was no other customers inside.Why not wait to talk after the kitchen is cleared? The spicy fries were freshly cooked,but they were cold by the time I got them.
I ordered through the drive thru on 7/14.We had a pretty large order and when they handed us our bag we asked if it was all and the cashier assured it was there with a awful attitude.Customer service was awful.We were missing two burritos and most of our stuff had little filling.We spent 45 dollars and I feel like we were not given the appropriate service.We tried to call twice, with no answer both times.If I could get incontact with a manger that would be great!
Absolutely terrible customer service!! When we pulled up all the girl said was "order when you're ready" and then when we pulled up to pay while she was swiping our card she left the window open ignored us and was carrying on a personal conversation with her supervisor.Like seriously? Close the window if it's that important.There was a male working and he was super friendly, he stuck his head out the window and told my husband he liked his tattoos and was actually nice enough to ask if we needed anything else or sauces.We ordered two cheesey gordita crunches and two beefy 5 layer burritos.The gordita was not warm, my 5 layer burrito was good but my husband said his wasn't that warm and you could see his refried beans were stale..would not go here, go to a different location.
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