Fast food restaurant, Breakfast restaurant, Lunch restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Tex-Mex restaurant, Vegetarian restaurant
So I had to do an individual review for this particular one,the secret is to round up your change to the nearest dollar.Seems childish I know however, The food was made spectacular in reference from the last time, which I wouldn’t feed it to my dog.Really important a month ago.I wouldn’t suggested any food.The past three times I’ve went I rounded my change up to the nearest dollar and it has made a difference.
Owner response
Thanks for reaching out to us about your experience.This is not the level of service we expect our customers to receive, and we'll be sure to share this with the appropriate team.Please contact us at TacalaCares@tacala.com so we can help make it right.
What is wrong with these people?! Tall black guy with glasses used his gloved hand to text on his phone and used the same glove to put the lettuce and cheese on my good.No no no.The short Hispanic boy working two feet away from him claimed to be the manager yet did nothing to stop dude from texting and contaminating food.
I have been using the drive thru to order food successfully for over 20 years.After the customer in front of me finished up in front of me, I drove up to where they were parked to order.I was at the drive thru for 3 minutes calling out for the person.No problem, I figure - I’ll drive up.The staff tells me I didn’t hit the sensor and they can’t take my order at the window.I have to go around again to order.I ask if they can take my order at the window, I’m already there after all, it’ll be quick.They demand again I go around to order.Recommendation: implement a better sensor (I have never had this issue?), a new policy, or less incompetent staff.Atrocious first impression in a nice part of town 😬
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