Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
The female manager/franchisee at this location is very rude and horrible service.The workers here are great, I don't want to take away from their service, it's the manager/franchisee I have an issue with.I have frequented this location 2-3 times weekly for several years now, long before she came. The marquee outside of this location advertises free cookies with the purchase of an entrée and does not state that if using a coupon its invalid. I have utilized coupons at this location for many years now, and visit this location 2 to 3 times weekly.Upon checking out on my most recent visit, I was advised by the female manager/franchisee that I could not get the free cookie with the coupon.When I asked her when did this change?, She stated we have never given free cookies with coupons.When I advised her that was incorrect because this has been going on for the last 3 to 4 months, she stated to me in front of other customers that, NO, you have never gotten free cookies here with a coupon, and basically called me a liar.I will get her name on my next visit to add to this post. I called her out on her rudeness and never once got an apology. She definitely doesn't need to be on the front line serving customers.
7.7.23: I REFUSE to use this Subway ever again even though it's the ONLY ONE that utilizes app coupons.Not until the Manager makes some kind of changes. 10 months ago: I used to like the way this Subway made sandwiches.But lately they are horrible.Want sandwich toasted and they don't.Ask to make sure to toast them and then they burn it.The bacon looks raw.Maybe the board of health needs to go in there.Staff is rude and don't care how they make your sandwich.I'm not happy, pi$$ed is more like it. Would they eat this? See pictures.....
This used to be my favorite subway.Not anymore. The last time we ate there the sandwiches and service were not the best but we gave it another shot. This time my sandwich was so oily that everything was soaked and my partners sandwich had a hard piece of bone or plastic in it. He bit into it and hurt his tooth. Won't be back.
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