Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Imagine with me for a moment going to a restaurant and ordering three sandwiches and four fries and not receiving a single correct order not even a single fry was correct.We ordered a chicken sandwich with no tomato or lettuce; we received a sandwich with no chicken but lettuce tomato and enough honey mustard to make the sandwich weigh more than a sandwich with a chicken Pattie, this is not an exaggeration.They also made a second of this type of sandwich, although the sandwich it was supposed to be was a chicken sandwich plain.It had lettuce, tomato, bacon, cheese, and also had so much honey mustard that it was just a puddle on the plastic, before even opening the sandwich.This wasn't just a simple mess up, or mistake that was understandable, it was plain unacceptable.And I'm saying this without ever making a negative review.If by some rare chance you look at this before going and are not just sharing in my poor experience, do not go here.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
Haven't had a beef n cheddar in decades, so I stopped in and got one, I was disappointed because it lacked flavor to me.Maybe I didn't dress it correctly.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
I ordered the new Good Burger and when I received it was raw.I have been trying to call for the past hour and no one answers the phone.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
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