Subway 1846

I placed an order through the app for a tuna foot long and a vitamin water.
Apparently they use door dash for deliveries and this is now twice I had missing items.
The drink was not delivered.
I called the store, they said I have to call door dash so I did and they told me I have to call subway which they transferred me to the corporate number that advised me to go on the website.
This is unacceptable to anyone.
I paid 22.55 for a tuna foot long sandwich to be delivered 1 mile from the store.
(I am at work and cannot leave) who is supposed to give me back my money? No one at the store knows either apparently.
Subway you really need to do better.

I've eaten hear at this location on n off for 20 years.
I work a 10 hour call center shift and was doing doordash 2 nights ago.
Im a single mom rn as my husband is in florence a yr.
This tiny tott with bad eyeliner who was rude as could be was in there commenting and on playing flay bread for a while.
....I put in my order while in delivery about 45 minutes prior to arriving and was concerned I was late....
buy one 12" get one deal It was never start and she was very goofy and snotty about it due to bread and something about 4 other orders... My boys had meatball subs....she was then stating "so like what if we don't have meatballs? It's just like getting late so I guess if I have to I can heat it up." To which I replied you should had made it with meatballs already you work at a damn sandwich shop u complaining about the 4 orders of what 5 to 8 sandwiches ahead of our order.....isn't that in you job description.... She said something snide back so I then ask her is the refund going straight to my card.
She then finally calls the manager and dead a$# after asking in front of me says "well her boys want only meatballs and nothing else and we close in an hour so like what's the point" to which I had stated loud enough excusenme, I believe the point was I ordered these over a freaking hour ago. No resolution but don't recommend going there again unless you want the 15 year old stoner daughter experience. Stupid terrible customer service all the manager could say was I asked her not to let that happen ever again.

My family and I have been going to this Subway for about a year now, and I can confidently say that this is the best Subway I’ve ever been to.
We’ve always used the Subway app to order online and never had issues until they messed up our order one time.
Messing up one time out of twenty is not bad, but here’s the kicker.
I called this Subway location the moment I found out the order was wrong, and the management and the crew were more than willing to help me and my family out to some new, correct sandwiches with an added bonus of free cookies! The manager and crew have always served with warm smiles and great attitudes. Will always recommend and always come back.