Tropical Smoothie Cafe

Our 1st time was a nice time.
A lot to select from and staff was accommodating with our select as well as giving excellent recommendations.
It was rather refreshing to not hear, "that will be .15 for 1 more sauce as so many places play the, 1 per customer game.
Plenty of seat, however, parking may be a bit challenging if you come at lunch time during the week...(so I was told) From what I read on the door, drive up is about an hour longer than lobby hours.
Food was delicious.
Oh.
My.
Goodness, their smoothies, 🤪😛 although pricey, cup size is good and the 2 we had were amazing.
I had the bahama mama 1 except I substituted the strawberries 🍓 for mango 🥭 .
So coconut 🥥 😋 mango 🥭, pineapple 🍍 with white chocolate.
I'm calling it Pina Comango w/ white choco 😁

I’ve ordered from here twice, and both times were via DoorDash.
They have always followed specific instructions to omit certain ingredients from my selected meals.
I ordered the quesadillas and chicken pesto flatbread both times.
Their corn side is so good too.
Definitely worth adding the extra fee for it. I’ve tried the jetty junior, and it was just okay.
The second time, I ordered their featured Cranberry Truffle fruit blend smoothie.
THE BEST smoothie I’ve tried in a while.
I also really like their strawberry edible straw.
It does soften up the longer it sits in the smoothie, just so you know.

This location needs to be more aware of the dangers of cross contamination.
I understand that it's always a risk with someone with a food allergy to eat out because it's not guaranteed that it doesn't come into contact with your food however, I've bought the same smoothie for several months and never an issue until I ordered from the old vail location.
I ordered the same one I always get which is the island detox.
Not too long after I consumed my smoothie I went into a full blown allergy attack, rash, hives, swollen/numb lips etc.
I went into urgent care and received medical attention because I couldn't get to my epi pen.
The only thing on their menu I am allergic too is pea protein so that ended up in my drink somehow.
Please hold educational classes so this doesn't happen to someone else! as for me I'm good on ordering from here again!

Owner response