Steak 'n Shake

Name: Steak 'n Shake
Address: 6019 Illinois Rd, Fort Wayne, Indiana, 46804, US
Telephone: (260) 432-1958
Price range: $
Rating: 3.30

Hamburger restaurant, American restaurant

Steak 'n Shake on Illinois Road serves up juicy burgers and indulgent milkshakes in a casual setting perfect for families and groups. While the food often delights with robust flavors and satisfying comfort, service can be hit-or-miss, with mixed reviews on efficiency. Accessibility features make it welcoming for everyone, and the ambiance suits solo diners looking for a quick bite. Enjoy a classic American meal anytime, but be prepared for potential wait times.

Contact Info

Location: 6019 Illinois Rd, Fort Wayne, IN 46804
Phone: (260) 432-1958
Price range: $

Opening hours

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Great dessert

Breakfast
Lunch
Dinner
Solo dining

Braille menu
Coffee
Comfort food
Happy-hour food
Late-night food
Quick bite

Breakfast
Brunch
Lunch
Dinner
Dessert
Seating

Toilets

Casual

Family friendly
Groups
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Cheeseburger

Milkshake

Burger

French fries

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

Very awesome location! I ordered specifications on my burger & milkshake and the employees followed directions completely.
I was so happy because this does not happen at McDonalds or other restaurants such as those.
The food was very good and delicious and the milkshake was so good! Full of flavor.
They cooked my food as I ordered it and it was very warm and fresh.
I love that you get to order on the little kiosk machine it makes it easier for people with anxiety! I definitely recommend stopping at this location!

It is a shame that this place has fallen so far from what it once was.
It is now the worst type of slow fast food there is.
They no longer have waitresses It's a kiosk you order from.
Then you have to scan a ticket to get the drink fountain to work.
They had a very small group of people less than 10 at the same time, and got no one's order right.
Then complained that because of the 'rush' they just couldn't be held responsible for messing everything up.
Do not waste your time with this place.

Wasn't busy for being lunch, was very clean, probably because no one goes here.
it seemed like the crew didn't know what they were doing, multiple mistakes to orders and for not being busy I would hate to see how a rush goes. The fountain drinks were gross, I don't know if the syrup was hooked up wrong but my coke tasted like flat Pepsi.
Oh and this store definitely needs to work on customer service skills.