Steak 'n Shake

Name: Steak 'n Shake
Address: 6243 W Washington St, Indianapolis, Indiana, 46241, US
Telephone: (317) 481-1948
Price range: $
Rating: 3.30

Hamburger restaurant, American restaurant

Location: 6243 W Washington St, Indianapolis, IN 46241, United States
Phone: (317) 481-1948
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

Vibe

Cheeseburger

French fries

Street View

Menus and Prices

Add Your Review

Reviews

I recently visited Steak 'n Shake and was thoroughly impressed by the outstanding service at this location.
The staff went above and beyond to ensure our dining experience was nothing short of fantastic.
They were attentive, friendly, and quick to accommodate any requests we had, making us feel truly valued as customers.
Beyond the service, the food was delicious - the burgers are juicy and flavorful, and the shakes are a must-try, with a variety of classic and unique flavors to choose from.
The diner-style atmosphere added to the overall enjoyable experience, providing a cozy and inviting setting.
Whether you're in the mood for a quick bite or a leisurely meal, this Steak 'n Shake location delivers on all fronts.
I'm already looking forward to my next visit and would highly recommend it to anyone craving tasty burgers and shakes paired with excellent service.

I'm not sure if it was everyone's first day (literally) except the manager or what exactly was going on, but she was doing just about everything AND instructing the other employees each step of everything they did.
Kudos to her.
She was doing the best she could & keeping it civil. However, it took nearly 40 minutes to get my carry-out order.
Half my order was luke warm, half was hot.
The onion rings were mushy & grease soaked & my shake was emaciated.
I had to get my own drink, there was no other option, and apparently, vanilla coke is no longer an option. I wasn't spoken to for easily 35 minutes.
Not a 'hello' or acknowledgment I had walked in, ordered, or that I existed in any form or fashion.
I had no choice (so says the sigh that replaced a hostess) but to order from the self-serve kiosk (that replaced a waitress).
I almost left when I saw this, and honestly, I should have.
I probably won't return until that nonsense is over. Which is a big deal, I used to love Steak n Shake.
But so long as I have to tap a screen instead of speaking to a person, I won't give them any more business.

They fill the shakes up half way claiming they “dont have” whip cream and the guy had poor service and the entire store sunk like caca food took forever, this is a location i will never come back to..