Starbucks

Super friendly staff.
Super nice location.
They have great seats and a good atmosphere just to hang out do a little bit of work, visit with friends, read a book, etc.
Being brand new it's exceptionally clean and well maintained.
Hope they keep it that way.
Recommend you come by and try it out.
Our drinks were ready super fast and everybody was very helpful.

Owner response

Ordered online, then waited 30 minutes after the time it was supposed to be ready.
They had 2 employees, one of whom was just steady taking orders, the other of whom was both taking drive thru orders and making drinks.
People were just stacked up waiting, meanwhile they are just taking more orders rather than filling all the orders they had waiting.
Eventually they just were filling orders of the people complaining rather than going in order.
Insanity.

Owner response

Placed an app order 6/15 @ 10am for inside pick-up.
Order consisted of White Chocolate Mocha Frap w/ 2 Affogato Style shots, Matcha Lemonade w/strawberry puree, and Matcha Lemonade w/peach juice blend. The Frap was made without addition of the 2 shots poured on top.
As I watched,, the barista was informed by another employee that she was making it wrong, but she continued and brought me my drink.
I tasted it, although it was visible to be incorrect.
I let her know my shots were missing.
She went to remake it and the other barista took over.
This barista was no better, she made an entirely different drink as I watched, Caramel Frap.
I was done.
Don't bother, after 2 attempts, I didn't get what I ordered. During the attempt to make drink a 2nd time, the other barista started making my Matcha Lemonades.
She made both with peach.
She wasn't happy when told one of them should've had strawberry minus the peach.
She remade and got it right. An 8-11 minute pick-up turned into 45 minutes, leaving with fraps that were not what I ordered, but at least the Lemonades ended up correct.
Additionally, while waiting there were many drive thru customers coming in with orders to be corrected.
As well as other people waiting on app pick up orders saying they regretted placing an order. I think we will stick with our usual location on S Pkwy, across from Wal-Mart.

Owner response