Sandwich shop, Caterer, Deli, Takeout restaurant
Food & drink
Vibe
Sandwich
By owner
Street View
Menu 1
Menu 2
Menu 3
Absolutely unhinged incompetence. Ordering from this store is consistently a nightmare so I won’t be returning. I ordered ahead through the app and drove 15 minutes to the store. I arrived at the store almost 10 minutes after the quoted time to pick it up and had to wait over 20 more minutes for the sandwich. All in, it took 45 minutes for the sandwich to be made and incorrectly. This store doesn’t use the pickup station so you have to wait for them to stop serving the customers in the store to hand you your meal. Infuriating. It completely defeats the purpose of ordering ahead. This is the second time in a row this has happened here and I won’t be returning.
🚶🏾♀️Walked in after work, everything was clean & smelled so fresh.I ordered my favorite 🥪 Mike's way & it was outstanding.If you want a delicious sub sandwich up North style😁 Jersey Mike's Whitesburg is the spot to go to🤗
Owner response
Hello! Thanks for the great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.
Confused why we can schedule pick up order times and they are not honored? My husband went in for a scheduled pick up order.There were 4 staff members and they hadn’t done it.Then they proceeded to all go into the back and my husband had to wait 20 minutes past our pick up time.Why are we paying over $30 for 4 employees to not be able to make TWO sandwiches on time.This is ridiculous.On top of that someone came in without a pick up order 10+ mins after my husband was waiting and they still got their sandwich before we got our order.This location needs some training.
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