Soul Food Bistro

Name: Soul Food Bistro
Address: 9400 Atlantic Blvd #70, Jacksonville, Florida, 32225, US
Telephone: (904) 394-2801
Rating: 4.30

Restaurant

Location: 9400 Atlantic Blvd #70, Jacksonville, FL 32225, United States
Located in: Regency Park Shopping Center
Phone: (904) 394-2801

Opening hours

Sunday: 11 am-8 pm
Monday: Closed
Tuesday: 11 am-8 pm
Wednesday: 11 am-8 pm
Thursday: 11 am-8 pm
Friday: 11 am-8 pm
Saturday: 11 am-8 pm

Food & drink

Vibe

Chicken

Street View

Menus and Prices

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Reviews

Heard about this place from a friend and decided to give it a try.
The food was good and the atmosphere was laid back.

I promised that I would come to google to tell you all about my latest experience.
I have not been to this place in over 2 years because of the horrors I had experienced at this location.
To my surprise I went back Tuesday and the atmosphere was ENTIRELY different! I received AMAZING customer service from the time I hit the door! Every worker in the buffet line greeted me with kind smiles and hellos! It was like a COMPLETELY different place! Ms.
Brenda the manager there has REALLY turned that place around! She came out and greeted me and wanted to make sure everything was right with my orders.
Also, the food was SO MUCH BETTER! Not too salty, and very fresh! I will be returning back! I am exceptionally pleased with my latest visit.

First and last time.
Just because of the experience.
The food was ok, I've never been somewhere that charges for gravy, especially on oxtails.
NO KIND OF CUSTOMER SERVICE.
We stood at the door for five minutes before deciding to join the line on the wall, no greeting, not one person to make you feel welcome.
No one was wearing hair nets or beard guards, I was charged for drinks after saying I didn't want any.
Seeing as how this place is supposed to be run by church folks, it's not welcoming in the least! For an update, I forgot to do this for obvious reasons.
I awoke the next morning sick to my stomach.
I vomited several times that day and couldn't eat anything but Gatorade and broth for a couple of days.

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