Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
I got the wrong food...normally their food is awesome...but todays roast beef gyro looked more like a turkey sub 🙄 and the double roast beef was not....
Owner response
Thank you for bringing this to our attention.Please share additional details with us at the link below.A member of our Guest Support Team will be in touch.https://commentform.marketforce.com/commentform/Arbys.aspx
THEY SET A NEW STANDARD IN FOOD AND SERVICE FOR ME.CASHIER LAUREN I BELIEVE WAS HER NAME WAS SO NICE AND SWEET I ENJOYED HER SO MUCH SHE MADE MY DAY.THE FOOD WAS SO FRESH AND HOT OMG.PLEASE GUYS IF U WANT GOOD FOOD AND SERVICE STOP HERE PLEASE
Owner response
We greatly appreciate your feedback.
All they had to do was answer the phone.I called multiple times to let them know that I found a string of hair in my Good Burger sandwich.To find someone else's DNA in your food is disgusting and apparently, health training is needed.Finding a long string of hair tells me that no hair net was being used while making the customers food.Please do better.
Owner response
We sincerely apologize.Please share additional details with us at the link below.A member of our Guest Support Team will reach out to you to make this right.https://commentform.marketforce.com/commentform/Arbys.aspx
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