Fast food restaurant
Staff is lazy, went to pick up an order 02/28/24 @9:45 didn’t try to ask what the order contained or nothing just that they don’t have the order.After they make everyone come thru the drive through.Just to wait for an order they say they don’t have.If you drive for DoorDash or Uber eats or any other driving apps.I wouldn’t take orders from here.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Service with a smile! Even with patrons who chose not to exercise self control, staff goes the extra mile to ensure customer satisfaction. The atmosphere is only brought down by the patrons who lack patience, fail to be courteous and respectful of the staff and other patrons during their visit, and their unwillingness to listen to staff on duty. Food is always hot; ice cream is always cold; everything is delicious! Wait times have gotten shorter recently; recent additions to the employment team and transfers of managerial members from other stores are to be commended! Thank you for all of your hard work!
Owner response
Thank you so much for sharing!
The food was good, however none of the car hops were wearing gloves or masks so it made me a little nervous to have them handling my food and bringing it to my car window.Quick service.
Owner response
Hi Timothy, we are so sorry about this.Thanks for reaching out.We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
American restaurant
2401 Lake St, Omaha, NE 68111, United States
Soul food restaurant
Highlander Accelerator, 2112 N 30th St Ste.201, Omaha, NE 68111, United States