Restaurant
I heard about him on the radio sat on npr.He's about as nice as he can be.Universal has the best burger I've eaten in a very long time.Fresh made when you order brings it out to you.Fries are very good try them before you salt or pepper them.He also has a food truck that serves almost every thing he has here.Parking is fine and this place is very easy to find.I will definitely return very soon.
Owner response
Thank you so much John!
Terrible signage to even try and find the place.Walked in and out up and down and all the way around just trying to find it.Wasted a good half an hour looking for it so I asked the coffee shop employees where it was and it's not even open even though Google says it's open until 3.I was excited to try their food since I live up north in a food desert and now I'm in the middle of nowhere after wasting time and gas trying to support a local business.How about you update your hours on here? Might try to come out here again some other time but why would you waste a potential customers time like this.You need more signage for people to find the place no matter if it's open or not.Get it together.
Had high hopes for this restaurant, located inside the "Accelerator".Cashier said the order would take 15-20minutes, seemed reasonable because they were making everything fresh, at 30m we.We checked back and they said we got bumped for an online rush order..at 45mins we got our food.This may be due to the current staffing issues in the U.S.The burgers were OK.Some nice choices of fries but they could have been cooked better, the crinkle cut were the best compared to the hand cut and sweet potato. This place has potential.
Owner response
Thank you for your review! As you know, finding and retaining staff during this time is hard.So wait times may be longer or change quickly. We appreciate customers that provide grace and understanding.You didn’t get pushed for an online order- the online order did not print so we were trying to accommodate those customers as well as walk when.If there is ever any feedback, please give it to the manager that checked in with you because we can fix it then versus hearing it was great. Hope to see you again soon and appreciate your business.
American restaurant
2401 Lake St, Omaha, NE 68111, United States
Soul food restaurant
Highlander Accelerator, 2112 N 30th St Ste.201, Omaha, NE 68111, United States