Fast food restaurant
Ordered a burger and tots.This was what I received.Old dark brown meat; a smashed dried out bun; a pickle not even on the sandwhich; and ketchup and mustard smeared everywhere.Sonic refused to delight the customer, but I did get a sincere non-apology "...for the inconvenience." This picture should be in their next commercial.
Owner response
Hi there, we are so sorry about this.Thanks for reaching out.We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
This is probably the worst Sonic I’ve ever been to! I’ve tried 3 times to give them chances, and they never get my order correct.Today I ordered 2 cherry limeades with extra cherries, and I received diet sprites with multiple limes, a dash of grenadine and zero cherries at all.I’m so confused why they couldn’t get it correct, when they even repeated back to me what I asked for.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
I know a lot of fast food can be hit or miss, but I haven't had any issues here yet. I always get a supersonic cheeseburger (double) with tots.Also tried out the steak and bacon grilled cheese as well, which I enjoyed.It's nothing special, but one of my favorite places to get a burger and some ice cream fast. Not pictured, but they're cheesecake shakes are amazing.Also, a peanut butter banana shake 🍌
Owner response
Thanks for sharing, Brian! We can't wait to see you soon.
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