Fast food restaurant
Not to happy about our order.For context I have work in several different sonics from carhop to cook and assistant manager.I was alright with the cony it came as expected but did not have a fork.The onion rings made me want to cry.They were poorly breaded and due to the poor breading it caused the onions to be exposed to the oil causing them to burn.Our wait time from pushing the button till delivery was close to 25 minutes.We would have left but we had paid by card.I will not be returning to this sonic there are others that have better presentation of food and in a more timely manner.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
My daughter ordered 2 #10 She was given 2 #2.She pushed the call button, explained it in the situation, and the girl who took her order come to the car and said no honey you definitely ordered 2 #2 She took my daughters receipt, went inside, talk to the manager and come back out with the solution of my daughter buying another meal.My daughter had a panic attack because this girl was so rude.Unfortunately, or thankfully my daughter is not used to dealing with people like that.Y’all need to rethink your staff.Absolutely unacceptable.
Owner response
Sorry to hear we disappointed you! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Worst sonic in oklahoma.I will never go back.Waited 20mins for my order, twice.When I finally got my chicken sandwich, and large onion rings, they were burnt onions rings and look like a small order not a large and chicken sandwich was hard and dry like they haven't change the grease in months.they remade the order and I waited another 20 mins and it was worst the second time.Manager said he would give me a refund and that took 15mins.Very lazy employees.It wasn't even busy when I got there or when I left.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Mexican restaurant
1524 SE 15th St, Oklahoma City, OK 73129, United States
Mexican restaurant
2838 S I-35 Service Rd, Oklahoma City, OK 73129, United States