Fast food restaurant
Food & drink
Vibe
By owner
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Take a look at the receipt.Not one thing they put in the bag in the drive thru is what we ordered.Typical at this Sonic!
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
firstly, when i pulled in, the employees were having a Kumbaya, & got slammed.was doing an uber eats order, TOOK 20 mins for me to get my order, went to 3 different stalls, finally had enough & walked up to the door for my order.& they had the order already done🙃.
Owner response
Hi, Kayla.Customer experience is our top priority at SONIC and we are so sorry to disappoint you.Thank you for letting us know.
Came in for a quick bite and tried to order but no one answered so I moved to a different stall.Order was fast but I ordered 5 corn dogs and the lady who was taking my order said ok to the 5.Even when I tried to make sure that 5 corn dogs were added to the order she said they were (even though price didn’t change).I received my order quickly but when I asked the girl who brought it to my car if there were 5 corn dogs she replied no because I had only paid for one.Not sure if their speakers are broken or what but just not my favorite location.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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