Sonic Drive-In

Name: Sonic Drive-In
Address: 8602 S Lancaster Rd, Dallas, Texas, 75241, US
Telephone: (469) 567-2222
Price range: $
Rating: 3.60

Fast food restaurant

Location: 8602 S Lancaster Rd, Dallas, TX 75241, United States
Phone: (469) 567-2222
Price: $

Opening hours

Sunday: 8 am-11 pm
Monday: 7 am-11 pm
Tuesday: 7 am-11 pm
Wednesday: 7 am-11 pm
Thursday: 7 am-11 pm
Friday: 7 am-11:30 pm
Saturday: 7 am-11:30 pm

Food & drink

Vibe

Comfort food

Burger

By owner

Street View

Menus and Prices

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Reviews

I've been buying a bag of ice here everyday for over 2 years never had a problem, Today I went to get ice the car hop placed my bag of ice on the wet ground, I asked her not to put my ice on the ground she picked it up and tried to give it to me I no longer want that bag because it's now muddy she took it inside and I watched her and another coworker wipe the bag of with napkins, again I told her I didn't want that bag of ice I want a fresh bag they poured the ice into another bag now the ice has mud on the inside of the bag.
How hard was it to just give me a fresh bag of ice .
Ice should never be placed on the ground at any point it's very unsanitary.
I left with no ice they rudely give me my money back 😤

Owner response

Hi Charita, we are so sorry about this.
Thanks for reaching out.
We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.

Came here and got some slushes and food for me and my wife.
Employees were very nice and helpful.
The order screen had issues and wouldn’t take my credit card so the carhop had to go run it inside.
But otherwise the food was great, and fresh.

Owner response

Thanks for the feedback! Please feel free to send our team a note with any concerns at http://bit.ly/1EOeLMc

The food is good and the staff is friendly, but if you stop here to eat outdoors, be prepared to share your food with a couple of very unhealthy looking stray dogs that the staff actively feeds.
I don't know why the manager allows this, and this might be commonplace in Mexico, but I can't think of anything less compatible with a safe eating experience, than having two potentially diseased and aggressive stray dogs on the premises.

Owner response

Thank you for messaging us.
We agree, that is unacceptable and we apologize.
There are specific details we need in order to ensure that this issue gets to our customer service department and the drive-ins are held accountable.
Please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can notify the local franchise owner and make this right.

Reservations