Restaurant, Deli, Sandwich shop
My dad, being from Indy, RAVES every time I'm in Indy to go to Shapiros.However, their mall location just is not great.My biggest issue with my sandwich was uneven mustard piles and then the sandwich itself had ZERO structural integrity.I'd have been better off eating it like a salad from a bowl as it fell apart pretty much right away (and yes I ate it pretty much right away after it was assembled in front of me). UPDATE - The team behind Shapiro's was very good about communicating this being incorrectly made, and did eventually offer a refund to correct this mistake.I raised my review from a 2 to 3 for their efforts and would love to try their Downtown location in the future.
Owner response
Wow.That sandwich is not correct.Can you please send this picture to us though our website? Shapiros.com/locations.That way, the airport team will see this and respond directly to you.Thank you.Sally Shapiro
The tuna salad sandwich was actually delicious! The salad wasn’t just tuna and mayo, there were also pieces of celery and relish in there (and it seemed like maybe egg?) that added some flavour and texture.I had it with 1000 Island dressing which was great, and thankfully they didn't slather the dressing on - just a light coating on the bread.Even though they loaded up the sandwich with filling, the slices of bread weren't huge, so $14 was pretty expensive for a simple deli sandwich, although obviously you expect to overpay at an airport.The cashier here was super nice and made my morning with how cheerful she was.I also appreciated that they broke out the tuna salad for me at 10:27 when lunch technically starts at 10:30.The line moved pretty quickly too.
While the staff is very friendly and work fast, the food we ordered was awful.I got a sausage egg and cheese on a bagel that had the smallest disc of sausage on it so half of my sandwich was bread, and my coworker got a bagel with cream cheese.We got on the plane and his bagel had no cream cheese.Not worth what we paid and I was pretty disappointed that we could have gotten better from a Dunkin on the way to the airport.
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