Asian fusion restaurant, Restaurant
Shanghai on Elm captures the essence of Asian fusion dining with a trendy and cozy vibe, conveniently located at 700 Elm St in Cincinnati. This popular spot is ideal for lunch, dinner, or a quick bite, offering a diverse menu featuring vegan options, comforting small plates, and craft cocktails. With a 4.3-star rating, guests appreciate the fast service and welcoming atmosphere, though experiences can be mixed. Reservations are accepted, and the restaurant is family-friendly, complete with wheelchair accessibility. Whether dining outdoors or opting for delivery, Shanghai on Elm invites you to indulge in delicious flavors with every visit.
Food & drink
Vibe
Noodle
Dumpling
By owner
Street View
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Menu 5
We recently visited restaurant late night after celebrating my birthday.Larger party.We had server Luke.He was very rude and sarcastic.Even after warning him that his tone was rude he became more sarcastic.We all made a joke of it but he continued with his behavior.It was very disappointing but it took away that the food was pretty delicious.Don't worry we had to pay gratuity for someone who didn't deserve much of anything.Thanks Luke for ruining my birthday night over a chicken order!
I am so disappointed this evening.I order from this restaurant almost two days a week via Uber eats.On average I am spending about $80-$90 a week because majority of the time the food is always fresh a good.However tonight I ordered GF “Chicken” and Broccoli, but I received “Beef” and broccoli.Now to most this might not seem like a big deal but I don’t eat red meat and haven’t for years.I reached out to Uber for help and was only refunded $12 of the $15.50 I spent for this meal.What a rip off.I probably won’t spend my hard earned money here again based off the pure negligence.I know mistakes happen but chicken and beef look totally different.
Owner response
Hi Kayla, reading your review was definitely disheartening especially when, as you acknowledged in the last sentence, mistakes do happen.We do our very best to ensure each order is packed properly, but on the off chance we slip up, we always make it right.Uber isn’t able to facilitate that, but calling us at the restaurant we would have fixed the issue right away.We appreciate your continued support, and hope you accept our apology for the error.We too, are only human.If at some point you’d like for this to be remade, please call us.
I’m not sure if I caught them on a bad day or what the case was but the lunch portion of bourbon chicken & fried rice was horrible.I couldn’t even finish it - threw $13 in the trash. Not sure why they add whole carrots, whole string beans, and huge pieces of zucchini to the dish.Just makes it worse.The fried rice tasted old & stale as if it had been sitting for a bit.
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