Shake Shack First National Building - Downtown Detroit

Name: Shake Shack First National Building - Downtown Detroit
Address: 660 Woodward Ave, Detroit, Michigan, 48226, US
Telephone: (313) 672-0501
Price range: $$
Rating: 4.10

Hamburger restaurant, American restaurant, Fast food restaurant

Location: 660 Woodward Ave, Detroit, MI 48226, United States
Located in: Floor 1 · First National Building
Phone: (313) 672-0501
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Delivery

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Chicken sandwich

Cheeseburger

Burger

Iced tea

By owner

Menus and Prices

Shake Shack First National Building - Downtown Detroit menu prices 1

Shake Shack First National Building - Downtown Detroit menu prices 2

Shake Shack First National Building - Downtown Detroit menu prices 3

Shake Shack First National Building - Downtown Detroit menu prices 4

Shake Shack First National Building - Downtown Detroit menu prices 5

Add Your Review

Reviews

Let me preface this to say, I went during a business time during the Christmas Market and I took that into account with my review. It was really busy.
There will no available seats anywhere.
People who placed orders at the kiosk were standing around waiting for their order in addition to pickups.
Because I was paying cash, I had to order at the front.
They had a sign directing people there.
The problem is, I stood by the cash register waiting for someone to come to the register to take my order for 10 minutes.
Finally, I asked one of the workers if no one is taking orders.
She said yes and then with an attitude, she said we're busy.
I could see they are busy but others were coming and paying via the kiosk and getting through before me.
I couldn't use the kiosk because it wouldn't take my Canadian debit card. Then we had to wait another 12 minutes to receive the order.
When it finally arrived, the same girl who took my order and even filled the drink orser said, "the ginger ale is not good.
I don't even know why they took the order.
It hasn't been working all day." Wait, what?😳 I just substituted a drink. While we were waiting for the order, we managed to procure a seat but we had to clean the table ourselves. I had the Chicken Shack and fries.
I liked them both.
My friend had the Chicken bites.
She wasn't a fan but she loved the fries.
Also the chicken bites were a lot smaller than we expected especially for the price. I will give them a try again after the holiday season.

This place has such great fries!! The service was fast and friendly and I would recommend if you are in need of a quick lunch/dinner.
The chicken bites were a bit too breaded (not enough chicken) but they tasted pretty good.
Would definitely go again.

Thank you to Manager Jason for ensuring I have a good experience.
I had a question about a different item and he added part of it to mine so I could taste it without having to order another sandwich.
I already come in regularly for lunch except I want to thank Jason and staff for always doing a wonderful job.