Sam's Club Cafe

Name: Sam's Club Cafe
Address: 16573 W Bell Rd, Surprise, Arizona, 85374, US
Telephone: (623) 584-0054
Rating: 2.90

Cafe, Snack bar

Conveniently situated within Sam's Club in Surprise, AZ, Sam's Club Cafe offers a casual atmosphere perfect for a quick meal or coffee break. This cafe features a range of comfort foods, from satisfying hotdogs to cheerful snacks, ideal for lunch or brunch. While the prices are budget-friendly, expect variable service, as some guests have noted longer wait times and lack of attention from staff. Still, free parking and wheelchair accessibility add to the welcoming vibe for families and solo diners alike.

Contact Info

Location: 16573 W Bell Rd, Surprise, AZ 85374
Located in: Sam's Club
Phone: (623) 584-0054

Opening hours

Monday: 10 am-7 pm
Tuesday: 10 am-7 pm
Wednesday: 10 am-7 pm
Thursday: 10 am-7 pm
Friday: 10 am-7 pm
Saturday: 10 am-7 pm
Sunday: 10 am-6 pm

Services

Kerbside pickup
On-site services
Takeaway
Dine-in
Delivery

Lunch
Solo dining

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Coffee
Comfort food
Quick bite

Breakfast
Brunch
Lunch
Dessert
Seating

Toilets

Casual

Credit cards
Debit cards

Good for kids

Free parking lot

Food & drink

Vibe

Coffee

By owner

Street View

Add Your Review

Reviews

The food is decent for cafeteria style food.
The customers in the dining area are kind of rude.
A lady with a cart filled up 3 drinks while blocking access to 3 different soda machines.

My experience at the Sam's Club cafe was disappointingly poor.
Despite the convenience of rarely encountering a line, the efficiency of the establishment was severely lacking.
Placing a mobile order in advance to expedite the process turned out to be futile due to the inattentiveness of the young staff members manning the counter.
These employees seemed more preoccupied with their personal conversations and distractions, including wearing headphones and engaging in flirtatious behavior, rather than focusing on their duties.
During my visit, it took an astonishing 32 minutes to fulfill a simple order of a hotdog, drink, and salted pretzel, as indicated by the app.
Observing their lackadaisical approach from my table, it was evident that they prioritized personal matters over customer service.
While I don't anticipate top-tier service from a warehouse cafe, basic competence and dedication to the job should be expected.
Sadly, the unprofessional conduct of the staff at the Sam's Club cafe left much to be desired, ultimately resulting in a frustrating and time-consuming dining experience.

We stood in line a long time for our food.
After 40 minutes, my wife got a dried out piece of pizza, and 10 minutes after that I got a hotdog.
But they didn’t have any mustard.
What is a hotdog without mustard?