Jack in the Box

Name: Jack in the Box
Address: 16760 W Bell Rd, Surprise, Arizona, 85374, US
Telephone: (623) 975-5294
Rating: 3.40

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

At Jack in the Box, found at 16760 W Bell Rd in Surprise, AZ, the charm of fast food meets a casual vibe perfect for families and groups. This American staple offers a diverse menu, featuring breakfast bites, hearty burgers, and indulgent desserts. While the drive-through and no-contact delivery options make it convenient for those on the go, recent feedback indicates a need for improved service and food quality. Don’t miss their great coffee, which might just win you over for a quick snack break!

Contact Info

Location: 16760 W Bell Rd, Surprise, AZ 85374
Phone: (623) 975-5294

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 5 am-12 am
Tuesday: 5 am-12 am
Wednesday: 5 am-12 am
Thursday: 5 am-12 am
Friday: 5 am-12 am
Saturday: 5 am-12 am
Sunday: 5 am-12 am

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts
Great coffee

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

French fries

By owner

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

Store # 1563 just lost my business.
Because I wouldn't go around front and park in the sun and wait for them to bring out my order due to my air conditioner not working right.
They decided to put my sauces in with my miny loaded chimis.
I ordered a jumbo jack w cheese, but she heard Jr jumbo jack w cheese.
She gave me a smurky good bye.

Owner response

This is disappointing to hear, Richard.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

Odered via drivethru I Asked for a 3 taco combo well done, and when I pulled off, I noticed grease all over my seat.
i took tacos out of bag, taco were hours old and soggy due to grease, they went out of the window, combo was a med fries and received a portion that was laughable.
And of course there was no receipt or else I wouldve called them out to corporate with a refund, it was on 9/5 545pm I'll never eat here again at this location ill post photos as well

Owner response

Hi Lou, we're sorry to hear about this experience and thank you for bringing it to our attention.
You should always expect properly prepared food at Jack's.
We'd like to look into this further.
Please reach out to us at https://www.heyjackbox.com/

Every table top was littered with trash and food that has not been cleaned in hours, had to clean my own table.
Employees were rude, they act like you aren't even there.
I stood at the desk for 5 minutes trying to get their attention for a simple question and even tho they saw me they just went on chatting it up with each other.
The food was old, the curly frys were absolutely disgusting (see picture) overall terrible service, do not recommend wasting money here as this location is not managed well at all.
Bunch of kids who don't care about providing decent service