Restaurant, Takeout restaurant, Salad shop, Soup restaurant
Salata in Baybrook Mall offers a vibrant escape for salad lovers with its fresh, build-your-own salad bar and casual ambiance. Known for healthy options, this restaurant shines with quick service and a welcoming vibe perfect for lunch or a laid-back dinner. While many diners appreciate the fresh veggies and speedy service, some have reported concerns over portion sizes and staff interactions. Still, this spot remains a go-to for a satisfying, guilt-free meal, especially for those dining solo or with kids.
Food & drink
Vibe
Caesar salad
By owner
Street View
I didn't even realize we had one of these so close to my home.They try to be stingy with the toppings, I wouldn't recommend a online pickup.The balsamic looked like brown gravy, wasn't impressed with it.The pesto chicken was dry.The veggies seemed fresh
Owner response
Thank you for taking the time to give us a review.We sincerely apologize about the issues you experienced, and we hope to make this right.Please reach out to contact@salata.com so we can rectify this issue.
Manager was rude.I politely let the server know that he did not put the full scoop of dressing on my salad and requested that he add just a tad more so that my salad would not be dry. The manager insisted that I would be charged for additional salad dressing.I tried to explain that I was not asking for an extra scoop only for the standard amount.She would not allow me to share my concerns and begin talking over me. To avoid the unnecessary conflict I paid the $15 and sat to eat my dry salad. I completely understand following company rules regarding portion control, however I wasn't requesting anything extra and most importantly would have appreciated simply being heard as a loyal customer.It seems she valued a tablespoon of salad dressing over quality customer service.
Owner response
Hi Jackie.We're so sorry that this has been your experience with us.We strive to provide our guest with great service and it sounds like we missed the mark with you.We will be sharing this feedback with our team and please reach out to us at contact@salata.com if we can do anything else to make this right.
I love the atmosphere inside of this place it's so quiet, and the staff is always very friendly.It always is so clean and very shiny.I love the eat good look good motto 😊
Owner response
Hello luckys! Thanks so much for sharing such a positive sentiment about our team! We're so happy to hear that they've left you with a great experience and look forward to welcoming you back!
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