Salvadoran restaurant, Restaurant
Food & drink
Vibe
Steak and eggs
Pupusa
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
I like coming here to eat pupusas; they are very delicious.Unfortunately, the waitresses are the worst.They act like robots—they take your order, bring your food, and then completely forget about you.I waited over 10 minutes just for a cup of coffee.Very poor service.
If I give the service 0 stars I would.The food was great but service was awful.Laura, our server was awful and not nice.She didn’t even greet us and after us waiting a while for a server for a while, she just came up and asked if we were ready to order.We didn’t even have drinks??? Then she forgot to bring condiments for our pupusas and cilantro we asked for twice that was supposed to come with our meal.We didn’t get refills until the very end and she only came once after we got our meals just to give us the check.I traveled all the way from Oklahoma and my grandparents took my mom and I for what was supposed to be a fun lunch because I haven’t seen them in a while.I’m so disappointed and as someone who has been a server this was ridiculous.Such a shame because the food was great and the restaurant was a cute vibe but service was awful.Also, based on the other reviews this place has, seems to be like this server is always like this.The garland location is great though.I used to go all the time before I moved to Oklahoma.
Owner response
We apologize, we are continually working on improving service.We will speak to server, thank you.
The food here is good.But the service is 0.The waitresses they really need to be trained better.We waited for more than 15 mins to be sat down because they were talking amongst each other.the quality of the food is not that good for the price.
Owner response
We apologize about your experience, We continue to train the servers however a server name would be the best solution so we can correct this as soon as possible, please call us.Thank you.
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