Romano's Macaroni Grill

The experience was below low expectations.
Here for My neice 21st birthday dinner.
Server was struggling with keeping attentiveness for only 2 tables & he didnt seem to really didnt wanna be there.
The bread was the only thing great and the server didn't seem to want to bring but 1 loaf for a table of 8.
& we had to wait a long time for 1 loaf of bread.
All of the food was bland and dry.
Had to request sauces for all dishes.
Lasagna dry and taste bland.
Caesar salad dry & Shrimp had no season & tastesless.
No season on none of the food.
Overcharged for 2 items not received & had to have my credit card charged again for correct amount..
Paid for a togo Order of spinach., waited 30mins.
Had to request the status on it, then found out it was given to another table.
Found it rude not checking on your table whom has paid in full and paid for to go item.
Server advised us to keep our tips and we certainly did.
We will never eat here again, just wasted alot of money...
ridiculous.

We walked in and it was not busy.
The waiter kept apologizing about how busy he was.
He was flustered.
We have our drink order twice.
When it came it was quick.
Our food was Spaghetti and meatballs( my husband liked it) Mine was mamas trio.
The fettuccine was fine.
The lasagna tasted sour and the chicken park was burnt to the point that it tasted burnt.
The waiter brought our bill as soon as we started eating.
I gave him this plate full of food and he didn’t question it.
Or offer a take out box.
Of course I wouldn’t have wanted one but seriously.
He didn’t bring a large spoon with the pasta because there weren’t any.
She.
We asked for spoons.
He brought one only.
We had spaghetti and fettuccine.
It was pretty awkward but he was trying hard to make conversation and not disappoint.

Disappointing.
Service was some of the worst we've ever received.
Atmosphere was bland, which was a shame because the food was decent and delicious.
Didn't care too much for the white paper sheet they put on every table to avoid getting the tablecloths dirty.
Our server, Alex F, was very, VERY un-attentive.
First of all, didn't introduce herself to us so we had no idea what her name was until we got the check, didn't fill up our glasses or drinks once and we had to ask another server for some water because she was no where to be seen.
Didn't mention any specials or make any suggestions.
The bread she brought to our table was disgusting and horribly plated, we know because we saw her at the servers station lathering three loafs with oil and slapping it on a plate.
When she finally took our order and took our menus from us, she proceeded to just place them in a pile right across from us at our table and leave them there, as well as the extra wine glasses on our table.
We really wanted to stay for dessert and coffee but the horrible service made us leave as soon as the check came and never look back.