Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
Discover casual dining at Red Robin Gourmet Burgers and Brews, located in the bustling SanTan Village of Gilbert, AZ. This family-friendly spot is known for its juicy burgers and a lively atmosphere, perfect for grabbing a bite with friends or family. While reviews highlight the deliciousness of their meals, including the new pretzel bites and signature Bonsai burger, service can be hit or miss during peak times. Priced affordably, it's a great choice for a laid-back meal, though patience may be required.
Food & drink
Vibe
Pizza
Chicken sandwich
Ice cream float
Cocktail
Salads
Burger
Sundae
French fries
By owner
Street View
Menu 1
Menu 2
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Menu 5
Rebekah Johns
I recently dined at Red Robin Gourmet Burgers and Brews, and it was a delightful experience! 🍔
The atmosphere is fun and family-friendly, perfect for a casual night out. I ordered the famous Royal Red Robin Burger, topped with a perfectly fried egg and crispy bacon - it was absolutely delicious! The bottomless fries were a great addition, too - cajun seasoned, anyone?
Service was attentive without being intrusive, and the overall vibe was lively, just like you'd expect from a burger joint. I can't wait to go back for more! 🥳
Best burgers around.If you want juicy delicious burgers red robin is your place.Great sides and dessert too!
Owner response
Now that sounds absolutely delicious! So glad your food did not disappoint.We're always happy to put the YUMMMM! in your day!
Great food.Great service! Staff are all very friendly and helpful.Awesome GM (Zach) (if I'm not mistaken) Treats his employees very well and treats customer even better.Great leadership by example.He is very visible and hands on with customer service
Went here tonight for my 54th birthday dinner along with my family. It took forever for the waitress to even come over and get our drink orders… That was our first red flag… When she finally came around to take our orders, I mentioned to her that I had a free burger for my birthday because today was my actual birthday… my food was not that good.I’ve been eating the bonsai burger for at least 20 years and tonight it just was off, the service was terrible overall and they did nothing for my birthday, including Singing or offering me a free dessert. Kind of lame when you look forward to going somewhere for your birthday and it does not turn out very well at all. We did mention to a manager what happened and she gave us some coupons for some free appetizers so that was nice, but we definitely will not be back to red Robin will stick to the one in Queen Creek. Had little pieces of bone in it as I was chewing it and the flavor just tasted off.
Owner response
We are truly sorry to hear about your disappointing experience on your birthday dinner with your family, Rob.Celebrating birthdays with our guests is something we take seriously, and it's disappointing to learn that we did not meet your expectations.Birthdays are special occasions, and we understand how important it is to make them memorable.We appreciate you bringing this to our attention and are glad to hear that the manager provided some coupons for free appetizers as a gesture of apology.We take pride in serving delicious meals with quality service and your feedback about the Banzai Burger and the presence of bone pieces in your appetizer is concerning, and we will address this issue to ensure better quality control.We understand your decision not to return to our location and appreciate your loyalty to our Queen Creek restaurant.If there's anything more we can do to make this right or if you would like to discuss this further, please contact us directly at Guest-support@redrobin.com or 877-733-6543.
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