Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
Came in for lunch with my son.We ordered an appetizer and each a burger.I was surprised that our food came out quickly but we never got our appetizer.It wasn’t busy, it was clean and our waitress was friendly.We got our bill and I asked the waitress to take off the appetizer we never received.She did, and then we watched the staff enjoying it as we walked out.So it was made, she just didn’t ever bring it.Our burgers were good.
Owner response
Thank you for your feedback, Makenzie.We're very disappointed to hear the details of your experience and would appreciate the opportunity to connect with you privately regarding this.At your earliest convenience, please reach out to us at Guest-support@redrobin.com or 877-733-6543.We hope to hear from you soon!
Red Robin was a go night out meal to for my wife and I for years.Then COVID happened and it seemed every Red Robin we went to had shifted focus to taking care of take out over dine in customers which led to some pretty terrible experiences and so we haven't gone to a RR in a couple years.We read other reviews for this location and were not dissatisfied in anyway.The food was fantastic.Service was quick and friendly.The location has restored my hope that RR might not be a dying restaurant chain.
Owner response
We're so glad to hear that your recent visit has restored your faith in Red Robin! It's wonderful to know that you enjoyed the food and found our service quick and friendly.We're working hard to ensure all our guests have a great dining experience, whether they're dining in or taking out.If you ever need assistance in the future, don't hesitate to reach out to us at Guest-support@redrobin.com or 877-733-6543.Thanks for giving us another chance! 🍔
Love the Burgers fresh n delicious.Sweet potatoe fries are awesome crunchy best in town.Loaded Onion Rings are a must at RR my kids love them .Red Robin RR is the best place for food lover .
Owner response
We're thrilled to hear that you experienced our commitment to elevating burgers🍔 and fries🍟, one flavorful bite at a time!
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