Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
Food & drink
Vibe
Chicken sandwich
Cheeseburger
Beer
French fries
Milkshake
Cocktail
Salads
Burger
Sundae
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Menu 6
This is my favorite Red Robin in WA state.I come here with my daughters and get excellent service.The food is great here.During this visit, I ordered the Simply Grilled Chicken Salad with Ranch dressing.My daughters got the Cluck-A-Doodles, and they really enjoyed it along with the fries.I appreciate each visit and look forward to more.Thank you, and God bless Red Robin Factoria!
Worst service I’ve ever experienced, firstly it takes us 20 minutes for the waiter to take our order and a family that came in after us got their orders and baskets of fries.We didn’t even get a single basket of fries while waiting another 20 minutes for our food.When the burgers come out everything was cold.We ordered onion rings and it didn’t come out until after the burgers on top of that the waiter said it was cold so they had to remake them.Horrible I would not come back again.
Owner response
We're sorry for the disappointing experience you had during your recent visit, Jun.Waiting 20 minutes for service and then experiencing delays with your food and missing items is certainly not the standard we aim to uphold.Your feedback is crucial to us, and we will address these issues with our team to ensure improvements are made. We value your patronage and would love the opportunity to make things right.If you decide to give us another chance, please reach out to us directly so we can ensure your next visit is enjoyable and meets your expectations.
Have been years not visited this restaurant, the burger still good, and of course still offer the bottomless fries 😋😋😋.We ordered flavored lemonade, and surprisingly it is refillable.The service was great, while we were waiting the food, the waitress brought fries for us to munch on which was a kind gesture, and since the fries are bottomless why not😊
Owner response
Thank you for the awesome review! We’re so glad to hear that after all these years, our burgers and bottomless fries still hit the spot for you.It’s great that you enjoyed the lemonade refills, and we’re happy our team took great care of you! We look forward to seeing you again soon for more delicious food and great service!