Seafood restaurant, American restaurant, Crab house, Family restaurant, Restaurant
Went to end the birthday celebration. We should have skipped this trip and due to the experience we didn't even get dessert (which was free for my birthday). Love their endless shrimp and did that but after taking a bite of what was supposed to be popcorn shrimp turned into a thing of plastic, we were both done. Our server was very nice and friendly but didn't seem to concerned that happened and no manager came off and we were charged full price when we didn't eat our food since we both lost our appetites after that. I understand it was most likely not them and since it really looked like a popcorn shrimp, it mostly came that way from the manufacturer but they way it was handled was just wrong in my thoughts. If you see any of my other birthday post you will see dessert because most places offer you a free one for coming and eat there and Red Lobster is one of them and its horrible when I am so sick to my stomach after finding that. I am going to be honest, I figured at first it was a tail that hadn't been taking off and when looking at it I was shocked. I was so much surprised I didn't even get a photo and didn't think of it until our server took the plate. I'm not sure we will ever be back to this location.
Owner response
K - On behalf of our Omaha Red Lobster team we apologize for a less than stellar experience and we'd like your next visit to be a 5 star seafood experience! Please send us a private message on Facebook including the location, details of your experience, and reference GM020524T. www.facebook.com/redlobster/ Thank you!
Our server Omar F was so professional in his job.We came after church on 3/17/24.I had a reservation for Kim F.For 3-4 people.I had the Ultimate Feast.All our food was so good.I really loved the brussel sprouts too.Keep doing a great job Omar!
So amazing! This was such a great experience. The food was so delicious, and the service was absolutely perfect. They even sang happy birthday to my husband. What a nice surprise.
Owner response
Thanks for the 5 star rating, Betsy! You’re our favorite lobSTAR 🤩! We hope you join us again, soon!
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