Restaurant, Hawaiian restaurant, Salad shop, Seafood restaurant, Sushi restaurant
High-quality service.This is my first time visiting this store, and I didn't know what to order, so I spent a lot of time contemplating.The staff was soo nice and patiently explained and waited for me.All ingredients are fresh, with tuna and salmon that I really like.I will consider take friends to eat here next time.🥰
Owner response
Hi Bb! Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our high-quality service and fresh ingredients.We appreciate your kind words about our staff's patience and friendliness.We can't wait to welcome you and your friends back for another delicious meal soon!
Second time here.I got the spicy tuna both times.Both were tasty flavor on top of flavors on top of flavors.YUMMY!!! I don't remember all of the ingredients that got put on top.I should have respected the Thai chilies more.They have the first kimchi I have ever liked.CHECK THIS PLACE OUT !
Owner response
Hi Jeff! Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that you enjoyed the spicy tuna and kimchi.We appreciate your feedback and look forward to serving you again soon.
Just had a horrible experience.I stopped in to ask a few questions about what kind of chemicals or things in their food as I have a rare disease and I need to eat a certain way.I met with a very rude tall guy with a beard and mask on, instead of looking at me properly and asking, how can I help you? He said what's the issue when an associate of his went down to talk to him., instead of looking at me properly and asking, how can I help you? He said what's the issue when a associate of his went down to talk to him.Highly unprofessional highly rude.I would never spend my money That one interaction would cause me never to come back
Owner response
I'm sorry to hear about your negative experience when inquiring about the ingredients in our food.It is important to us that all of our customers feel welcome and supported, especially when they have special dietary needs.The behavior you described is not in line with our standards of professionalism and customer service, and I apologize for any discomfort it may have caused you. Please send an email to info@pokeworks.com with the following ticket #57805 in the subject line.We take your feedback seriously and would appreciate the opportunity to address this issue and improve our service.We value your business and hope to have another chance to provide you with a positive experience.
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