Raising Cane's Chicken Fingers

My first visit, and although I am a die hard Zaxbys fan, I must say, Cains runs a close enough second.
They're kind of unnecessarily proud of their sauce, which is good enough but not amazing to the point of charging for additional packets beyond what they deem to be a sufficient amount.
There isn't much variety on the menu, but if you want chicken strips and french fries, this is a good place to get them. I got a kid's meal because I wasn't very hungry, and it was the perfect portion for me.
My companion got a full sized meal. I doubt I'll be a frequent customer, but I'd pick this over the other available options if I was hungry for chicken strips.

The food is really good for a drive through chain.
Tenders are moist and the crust is just right.
Cole slaw is good but they only give you a really small container.
The fries are good.
That said I don't like paying $11 for a 4 piece tender meal but it is getting like that everywhere so what can you do 🤷 Also it would be nice to get more than 3 napkins for 2 people.

I've been a regular customer of Raising Cane's, but sadly, my experience has been consistently disappointing.
Despite ordering dinner from them multiple times, they *never* seem to get my order right.
It's incredibly frustrating, especially after a long day when all we want is to sit down for a nice meal as a family.
Each time, something crucial is either missing or incorrect, and it's simply not acceptable for a business to continuously make such mistakes. What makes it worse is that we've given them multiple chances, hoping they would improve, but it seems like attention to detail just isn’t a priority.
Whether it's missing items, wrong sides, or incorrect order or sauces, every meal has been a letdown.
It's unfortunate because we do enjoy their food, but the consistent errors have soured the experience for us. I would strongly suggest that they work on improving their order accuracy if they want to retain loyal customers like myself.

Owner response