Fast food restaurant, American restaurant, Chicken restaurant, Southern restaurant (US)
Food & drink
Vibe
Comfort food
Chicken fingers
By owner
Street View
Who was running the shift tonight ? They gave me 2 tiny chickens, and counted them as a whole and I still only had 6 strips in the caniac combo instead of throwing in 2 or 3 other small ones to compensate.And the chicken wasn’t tender and juicy, it was dry and stringy . The coleslaw was even bad. Disappointing. Not even being mean or exaggerating, it just wasn’t what it normally is ….
Owner response
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com.We want to address what occurred because we want to serve you better next time around.
After a long day, I decided to walk to this restaurant to help myself unwind, once I got there I could see a line of cars forming around the building and the inside was almost full.Even then customer service and attitudes of everyone working was top notch, especially the one woman who is super friendly and has one of the brightest smiles you will ever see to go along with it.In the future I will do my best to make sure people know if you want a true fast food experience this is the place to be.
Owner response
We love hearing how our Crew made your visit a great one! Thanks for sharing with us.
Extremely efficient service, but I think I might’ve gotten sick from the food but not entirely sure, good atmosphere too with music.
Owner response
We are so sorry to hear this, Jerome.Please call us at 1-833-HICANES or contact us at www.hicanessocial.com.We want to address what occurred and work to get better!