QDOBA Mexican Eats
Mexican restaurant, Bar & grill, Brunch restaurant, Caterer, Delivery service, Fast food restaurant, Restaurant, Tex-Mex restaurant
- Location: Terminal TW2, 3225 N Harbor Dr Space 2060, San Diego, CA 92101
- Located in: Floor 2 · Gaslamp MarketPlace
- Phone: (619) 297-0098
- Price range: $
Opening hours
- Monday: 6 am-8 pm
- Tuesday: 6 am-8 pm
- Wednesday: 6 am-8 pm
- Thursday: 6 am-8 pm
- Friday: 6 am-8 pm
- Saturday: 6 am-8 pm
- Sunday: 6 am-8 pm
Services
- Takeaway
- Dine-in
- Delivery
- Lunch
- Dinner
- Solo dining
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
- Breakfast
- Lunch
- Dinner
- Dessert
- Seating
- Toilets
- Wi-Fi
- Free Wi-Fi
- Casual
- Family friendly
- LGBTQ+ friendly
- Tourists
- Accepts reservations
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- High chairs
- Kids' menu
Food & drink
Vibe
Guacamole
By owner
Street View
Menus and Prices
Menu 1
Add Your Review
Reviews
Not sure if the two women working were just having a bad day or really just hate their job.Very rude experience.They were extremely unhelpful and could have cared less about food allergies for my wife.I don't normally post pics of workers- sadly it needed to be recognized whom I'm speaking about as it was that bad.You are in an airport, people either arriving or flying out- the last thing they need is a rude worker when trying to get some food.Now I'm sure they get angry customers, not saying that doesn't happen.However, when charging $16+ for some sub par excuse for Mexican food....In an airport....in a food court....Maybe people should look at other places.
Owner response
Hi Mike, we're sorry to hear your experience wasn't up to our standards.You should always be able to count on us for great service and delicious food at a great value, and it sounds like we missed the mark.We'll follow up with the store team and make sure we live up to this standard.We have an "All-Good Guarantee", meaning that if you don't like what you ordered, bring it back up to the line and we'll remake your item, on us.In the meantime, we'd love to make this right.Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1409890097.We hope to have the opportunity to welcome you back and provide you with a much-improved dining experience.
On Jan.21,2024 at 11:30 pm I decided to get some food before my flight along with my daughter and colleague.We both decided on Mexican.Our experience at this restaurant with a staff member was just horrendous.The young man who was serving was incredibly rude to both of us.For my order, he was serving both my daughter and I.He made a mistake and put sauce on mine when I had it said it was the one for my daughter, and he knew that as we were very specific.When I tried to gently point it out, he raised his voice and said ' well what do you want to do' , I asked he could try to scoop the top portion with sauce off, he then proceeded to THROW THE PLATE across the room to the garbage and then literally throwing the food on my plate as well.He was hostile and so rude in the interaction.My timid and soft spoken colleague had a similar experience of disrespect when making her order.We were both shocked at this behaviour and hope it will be addressed ASAP.This young man should not be in this line of work until he has some serious customer service training.
Owner response
HI, we're truly sorry to hear about the unpleasant experience you had during your last visit.You should always expect excellent and precise service from everyone at QDOBA, and your experience does not align with our standards of service.We'll investigate the matter and address it with our San Diego team to ensure appropriate action is taken and that we make this right moving forward.In the meantime, we'd love to make this right.Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1378106044.Thanks, we hope to see you again soon.
The service was AMAZING.It’s clear that Jon loves his job.He served every guest with a smile and warmth and was very helpful.
Owner response
Hi Jahlisa, thanks for the awesome feedback! We want to provide amazing service so we're glad to hear you had such a great experience with our team during your last visit.We hope to see you again soon!
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