QDOBA Mexican Eats

i love qdoba - the service is exceptional and the food is very good and fresh.
I assume it’s a high traffic establishment since it is near a college campus however they ensure the tables and floor are always clean.

Owner response

I usually love this QDOBA, but this visit was a fail.
They ran out of or didn't have corn salsa.
If you're not a corn person, it doesn't matter, but to me and my coworkers, it did.
So, I had to call and give an update, which changed our the taste and quality of our order....we'll try again in June.
Customer service was great they communicated effectively, and the atmosphere was smooth.
Thanks guys

Owner response

I've been to this location a few times now.
The first couple of times the food was great.
Last night everything was a disaster.
It started as soon as I got into line.
The guy making food was obviously friends with the people on front of us and was acting very unprofessional because of it.
The food was a complete joke this time.
First, the bowl I ordered was extremely lacking in ingredients, it was about half the size I usually receive from here.
The two burritos were somewhat decent, but they were not labeled, so when I got home I had no idea which was which leading to my daughters receiving the wrong food.
The last item was the tacos, the soft shells were not even warmed, so they just tore apart.
The worst was when I was at the very end of the line and I asked for lettuce, which is what makes these tacos for me.
They had no lettuce.
Completely ruining my meal.
On top of all of that, all of the food was lukewarm at best.
I was also not given a receipt for my purchase.
The employees just didn't seem to care.
That's $47 in the garbage.

Owner response