Sandwich shop
Food & drink
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Sandwich
By owner
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Normally they do a great job but this sandwich was lacking today. I would've been happier to have less bun vs.seeing so much of it
Owner response
Hi, Thank you for taking the time to give your feedback! We appreciate it! Looking forward to seeing you at your local Potbelly!
Food and atmosphere don't truly reflect a real potbelly restaurant. Not sure what it is with businesses and restaurants in South Dakota. They sure don't conform to what other locations look and feel like in other states. Food as a whole not just this place also lacks in taste in this state. Don't trust me order your favorite sandwich at this location then go try the same sandwich in Fargo or the cities. Outside of SD they will blow your mind away and youll see what I'm talking about
Owner response
Hi, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.We would like the opportunity to investigate your feedback further.Please reach us at customerservice@potbelly.com so we can discuss this with you directly.
The chicken pot pie soup was amazing!! Today they tried to pass off watery chicken soup for the chicken pot pie soup. Then when we questioned it they argued with us. They also didn’t know how to do a refund. Had to call multiple people and never got it resolved. He had to give us coupons to use at a later date. Extremely disappointed!!
Owner response
Hi Joanna, Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly Sandwich Shop to meet expectations like yours and are happy to hear we hit the mark.We look forward to seeing you again soon!
Restaurant
3101 W 41st St Unit 105, Sioux Falls, SD 57105, United States
Restaurant
1503 W 41st St, Sioux Falls, SD 57105, United States
Italian restaurant
3121 W 41st St, Sioux Falls, SD 57105, United States