Potbelly

Name: Potbelly
Address: 1400 N Arthur Ashe Blvd, Richmond, Virginia, 23230, US
Telephone: (804) 716-0276
Price range: $
Rating: 4.40

Sandwich shop, Beverage distributor, Caterer, Deli, Fast food restaurant, Lunch restaurant, Restaurant supply store

Contact Info

Location: 1400 N Arthur Ashe Blvd, Richmond, VA 23230
Phone: (804) 716-0276
Price range: $

Opening hours

Monday: 10 am-8 pm
Tuesday: 10 am-8 pm
Wednesday: 10 am-8 pm
Thursday: 10 am-8 pm
Friday: 10 am-8 pm
Saturday: 10 am-8 pm
Sunday: 11 am-8 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Takeaway
Dine-in

Live music

Lunch
Dinner
Solo dining

Comfort food
Quick bite
Vegetarian options

Lunch
Dinner
Catering
Dessert
Seating

Toilets

Casual

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids

Free parking lot
Plenty of parking

Food & drink

Vibe

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

I have never heard of Potbelly's, so my son a d I decided to give it a try.
The restaurant was small, the atmosphere was going for a "kitchsy" vibe, but fell short.
Their menu isn't very large, and consists of just your.
basic run of the mill sandwich shop fare. My son opted for the foot long Italian sub which has salami, capicola,pepperoni, motadelo, and provolone cheese.
You can make it a meal by adding chips and a soft drink for $4.00 more.
If you choose a bottled drink instead of a fountain it costs $0.70 more. I ordered the Apple walnut chicken salad, but went with the 1/2 size instead of the large.
The salad is supposed to contain apples, chicken, bleu cheese, grapes, cranberries, candied walnuts on a bed of greens.
I was sorely disappointed with what I actually got.
There was hardly any chicken at all, the walnuts were not candied, just plain un- salted walnut pieces, I saw no cranberries, I found maybe 4 chunks of bleu cheese, there were a few chunks of apple on a wilted handful of greens.
I opted for a bottle of soda, because they didn't have what I wanted on tap. The staff were friendly, and the place was relatively clean, but due to the low quality, I will not be eating at a Potbellies again. Final bill for lunch for 2 was $22.65.

Owner response

Hi, We’re so sorry that your experience did not match your expectations.
Please help us to improve by providing more information on your experience.
We can be reached at customerservice@potbelly.com.

Ordered a moderate sized order for a work meeting(30+ people) and it arrived before the scheduled time, the packaging was easy to decipher, everything was accounted for.
Overall experience was great and the delivery driver was super nice.
Very grateful for the quick turnaround!

Owner response

Hi Kelsie, Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark.
We look forward to seeing you again soon!

This location is always clean , very persistent employees, i never have to wait, & again food is always fresh.
I recommended to a friend & she was just as pleased..

Owner response

Hi David, Thank you so much for the positive rating and for taking the time to post.
We truly appreciate our customers and work hard to earn positive feedback from great folks like you! Peace, Love & Potbelly,