Sandwich shop, Beverage distributor, Caterer, Deli, Lunch restaurant, Restaurant supply store
First time ordering and they did not disappoint.I had the 1/2 avo-turkey and chicken pot pie soup, my partner had the 1/2 roast beef and broccoli cheese soup.Both were delicious and the soup was delivered at the perfect temperature. Just the right amount of food for lunch.
Owner response
Hi tami, Thank you so much for the positive rating and for taking the time to post.We truly appreciate our customers and work hard to earn positive feedback from great folks like you! Peace, Love & Potbelly,
Completely messed up my order.I placed a mobile order and the bag had my name on it but was a completely different order, nothing was remotely close.
Owner response
Hi Johnathan, We deeply apologize for your experience.It seems like you are disappointed, and we would love to hear more about where we fell short.Please reach out to our customer service team at your earliest convenience.We can be reached at customerservice@potbelly.com.
Completely obliterated our order, despite bringing a printed copy of the menu.Ordered The wreck, Italian and another wreck with extra cheese.Came with absolutely no veggies or sauce.Choice of bread was mixed on sandwiches. Or? The catch was when you order the wreck it simply means they'll wreck your order.Wrecked so hard they had caution tape around or order. What is the meaning of life?
Owner response
Hi, We’re so sorry that your experience did not match your expectations.Please help us to improve by providing more information on your experience.We can be reached at customerservice@potbelly.com.
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