Portillo's Gilbert

Sierra Tromp

If you're in Gilbert, Portillo's is the place to be for a quick, satisfying meal! 🌭 Their Chicago-style hot dogs are a must-try - complete with the perfect toppings - and the Italian beef sandwich is equally delightful.

I appreciated the fast service, even during the dinner rush. The casual atmosphere makes it ideal for families; plus, they're kid-friendly with a great kids' menu. 🥤

Grab a seat outdoors or use their convenient drive-through for a tasty and hassle-free experience. Definitely coming back for those delicious chocolate cake slices! 🍰✨

Mywife and I tried the new spicy chicken salad & the new pecan chicken salad & both were delicious.
I personally like the spicy chicken salad better because the chicken had a slight bite to it plus the salad had small pieces of their giardiniera peppers in it (added flavor without being hot).
We also split a large order of onion rings - amazing.
Nicely breaded and fried to perfection.
Overall, an outstanding lunch.
Not crowded.
Very friendly & helpful at the counter when ordering and the food comes out pretty fast.
Plenty of parking.

Owner response

We love coming to Portillos! Today we came by for an easy dinner.
I got the greek salad and my husband got the double cheeseburger. The customer service was great! Also their house rolls are SO GOOD AND SO SOFT! I really like the flow of this location and I'm glad I stopped by.

Owner response

The food was delicious, as expected.
However, this particular location needs to get their people in customer service training.
Two of the three people we dealt with did not smile, did not say thank you, and acted as if we were bothering them.
There was another employee, however, who went the extra mile to make sure we had what we needed.
He was all smiles and very cordial.
The two people they had working at the dessert counter could not have cared less about being employed or whether people needed assistance.
This location is very clean inside.
Beautiful decor.
The PA system they use to let people know that their orders are ready is terribly distorted.
The staff usually have a rhyme to accompany your order number, but it sounds mumbled like Charlie Brown’s teacher.