Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Located on Security Drive in Brownsville, Pizza Hut is a go-to for pizza lovers seeking a quick bite or reliable delivery. With a menu that features classic pizzas and crispy chicken wings, enjoy a meal that's perfect for any occasion. While the food generally garners positive reviews for freshness, some customers have noted inconsistencies in service quality and cleanliness. With affordable prices and various service options, including curbside pickup and no-contact delivery, it’s worth a visit, but be prepared for mixed experiences.
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The security drive location has horrible service.I ordered in the app, confirmed my order, said it was ready for pick up....and nobody came out to attend curbside, called multiple times and no answered.Another 4 cars were waiting for curbside, and still no one came outside.We all ended up going inside for our orders,they said my order wasn't ready and made me wait another 10 minutes.Why offer a curbside pick up if the staff is under qualified to do it???..I ended up waiting 25 minutes for a curbside order (the app said my pizza was ready the whole time)
Owner response
Hi Mayra Gomez, We're sorry to hear this.We'd like to look into this further and see how we can make things right.Can you please send your name, the date of your order, phone number, a few details, and the store address including the city and state to feedback@ayvazpizza.com?
This is the second time this place gets it wrong.I ordered a super supreme with jalapeños and I believe they forgot to add the jalapeños to bake with the pizza so when they noticed they just threw in a bunch of pickled jalapeños on top of everything ruining the dough because of the vinegar.Customer service at the place is the worst.Called them and they seemed to not care..
Worst service, waited 1 hour for dine in order, no refill for that time , had to go to counter to get refill, when pizza got here cheese sticks or cinna sticks were not even cut just a big piece of cheese stick.Whoever does hiring at this location lacks common sense and horrible at hiring talent.Never gain dining here, bad experience.
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