Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Normally we have a good experience at this location but tonight our pizza came smashed.We’re less than a mile away so I’m not entirely sure if this could have possibly happened in the delivery car.:(
Awful experience.Placed an order for delivery at 5:51pm for 4 pizzas for our team.Got an email saying it would be delivered at 6:40pm to our hotel one block away.Waited until after 7 to call.Local store wouldn’t answer the phone on multiple attempts.Call center answered and put me on hold to try and get ahold of the store.Told me the pizza would be coming.Waited more.Called the call center 2 more times.Still no pizza until I finally canceled the order at 8:30pm with an hungry team.Overheard people in the lobby wanting to order Pizza Hut and was able to warn them.Never again.
I usually order to pickup.The pizzas were fresh and had a good flavor.And the service was good and timely.The one error that they made was corrected by delivering two pizzas at no charge..I can't complain about that.I like Pizza Hut.
American restaurant
1329 Baltimore Ave, Kansas City, MO 64105, United States
Traditional American restaurant
11 E 14th St, Kansas City, MO 64105, United States