Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
I am furious with the manager of this restaurant...her name is Marrisa and she us the rudest, most argumentative person I've ever talk to at any pizza hut or restaurant for that matter. I called and spoke directly to Marrisa (who claims to be the GM) to find out if they have their own drivers or use Uber, DoorDash, or a delivery service. She told me that they use their own drivers and I said , "Good, I don't like using outside delivery services" I placed my order and then I get a message that doordash is on the way.I called back and got Marrisa back on the phone, and told her "that I just called and ask if you use your own drivers, or outside delivery like doordash" and she point blank, infatuquely said "that she use her own drivers" When the driver (Matthew from Wisconsin) gets to me, I stop him at the elevator and told him that I cancelled the order because we don't use outside delivery, and looking at the three boxes of pizza that he had taken out the red bag...none of the pizzas had safety tape on them. I called the rude, so called General Manager (Marrisa) back to make sure she cancelled the order (because Pizza Hut has a reputation for not refunding customer's money) and she said said "that they don't refund online orders" and I said I am on my way down there to get a receipt for my order" and she said, "we don't give receipts for cancelled orders" I recieved a message from door dash customer service that the "order was handed to me", saying "please reach out to Matthew if I had not recieved it" I then called the doordash number provided in the text...and Matthew answered the phone saying that Marrisa told him, "to mark the order delivered" I asked him, "why would she tell you to mark a pizza delivered that you know you did not deliver?" He said that he just started, he's from Wisconsin and he took the pizza back to the store as not delivered. DO NOT ORDER FROM THIS PIZZA HUT- THE MANAGER LIES, IS A THIEF AND WILL NOT REFUND YOUR MONEY.WE SPENT $46 DOLLARS. This is becoming a common SCAM by Pizza Hut...the second time this has happened from two different cities. BUYER BEWARE San Pedro PIZZA HUT!!!!
I haven’t ordered Pizza Hut in a long time but on Saturday 9/16 I ordered online and it was really good.The stuffed crust pizza was baked perfectly! My pizza got delivered on time.The team that was working that day did an amazing job.
It's a pizza hut, whaddya want They're painfully mediocre and overpriced This location fits not do delivery from their app