Restaurant, American restaurant, Cheesesteak restaurant, Chicken wings restaurant, Halal restaurant, Hamburger restaurant, Hot dog restaurant
Greetings, Was hungry on break, wanted a hamburger and the Rock House Grill was closed. Tried the Philly Cheesesteak with additional jalapenos.The guy stuffed the roll full and was generous with the jalapenos.Wait time was about 10 minutes, which is understandable. It wasn't too bad on the flavor, but not sure I want to try it again.The flavor got quickly overwhelmed by the jalapenos, but that was my choice and not the fault of the cook. Customer service was good 👍
Grilled cheese wasn't melted...like at all.Also, they give a side of what I can only assume is supposed to be nacho cheese, but it tastes of nothing.
Owner response
We're sorry to hear about your issue.We understand your frustration and will look to improve so we can provide a better experience for your next time.
When we decided to get this place from door dash we were optimistic.When the food arrived we were starving.When I took a bight of my Philly cheesesteak I was disappointed.The meat had the texture of a tortilla chip.The bread was also very thick, taking up most of each bite.The whole thing had barely any seasoning and cold to the touch.The fries were not salted and cold.Same with the onion rings and fish. I’m sure you guys are good people and I’m just giving honest feedback.I hope you guys can take it and improve in the future.
Owner response
We're sorry to hear about your issue.We understand your frustration and will look to improve so we can provide a better experience for your next time.
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