Cheesesteak restaurant, Fast food restaurant
Whoever they got making food must be related to Helen Keller or something.Once I opened my sandwich it seemed to be overflowing with deliciousness only to b deceived to the fullest.They didn't even cut the bread so all the contents were on top just stuck to the cheese with an entire bread boat.Nothing but bread.All the other contents were loose in the box.Dryer than the Sahara dessert and just overall probably the worst sandwich I've ever had from pepperjax.Also asked for sauce which was on the receipt and it was forgotten so my Sammy dried up even more.I'd suggest a different location, this one is trash.WASTED MY MONEY.Oh btw both sandwiches were like this so it wasn't just a bad Sammy it was a bad Sammy artist 😩
Owner response
Thanks for the feedback.
Like all the restaurants right now, it seems Pepper Jax is shrinking it's portions and/or raising their prices or charging for things they didn't use to. Ordered a steak salad, and they were gonna charge $3.50 for a side of Jax queso, almost a third the cost of the salad. The Philly Steak sandwich was good, as always though.
Owner response
Thanks for the feedback.
The remodeling of 174th & Center location was a great improvement on seating and customer traffic flow . WTG "JAX" Keeping the order line moving / flowing needs better management of cook staff preparing / planning the hot & fresh fries and chicken strips. We ordered 6 sandwiches and 3 orders of fries and only 1 order of fries available with the sandwiches served....Cashier said 2 more orders fresh fries being prepared and will be right out.....🙄and 10 minutes later the fries arrived and we had finished our sandwiches....and we ended up leaving 2 full orders behind basically tossing $10 in the trash
Owner response
Hi Craig- Thank you for the feedback.
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