Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location.I called corporate to get my refund because every time I called this location it was closed.
Owner response
We would like to visit more with you about this.Please email us at customercare@staabmgt.com ^CC
Why is this store never available to order from?? It’s beyond frustrating that I have to drive another 2 miles to the closest Pizza Hut because this one is never open.
This pizza hut is not customer friendly.It is very rarely open.Delivery isn't always available.Items I can order at other places, like stuffed crust are not often available.Worst is that mobile orders, don't tell you any of this until order is completely placed.Wish this would close down so a better location could deliver in Elkhorn.
Owner response
We would like to visit more with you about this.Please email us at customercare@staabmgt.com ^CC
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