Sandwich shop, American restaurant, Takeout restaurant, Restaurant
Going downhill just like the rest of Dixie Hwy. Terrible sandwiches last 2 times we were there. This was our last visit for sure! Don't waste your money.
Owner response
Would you mind providing us a few more details on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
Denied a service animal and person with a disability (they even provided papers even though they weren't required to).The employees should be embarrassed as this is illegal.Apparently you don't have to have half a brain to make a sandwich. Like imagine being disabled and told you weren't allowed to eat somewhere, because somebody on a power trip decided a trained and certified animal that assists in keeping you alive isn't allowed in a resturaunt they're getting paid hourly to work at. Congrats employee of the year! Not only did you discriminate against a disabled person, you just earned a possible lawsuit. "2.If a person is accompanied by an assistance dog, neither the person nor the dog shall be denied admittance to any hotel, motel, restaurant or eating establishment, nor shall the person be denied full and equal accommodations, facilities and privileges of all public places of amusement, theater or resort when accompanied by an assistance dog.KRS 258.500(2)."
Owner response
Thank you for your feedback.If you have a moment, please tell us more about your visit by writing us here: www.penn-station.com/contact.php.Thank you.
DO NOT GO TO THE DIXIE LOCATION IN FRONT OF LOWE'S. THEY REFUSE TO TAKE COUPONS SENT IN THE MAIL. DOES NOT SAY ON COUPON CANNOT USE HERE. THE MANAGEMENT MAKES UP WHATEVER RULES THEY WANT. DO NOT SUPPORT A BUSINESS THAT WILL NOT HELP YOU SAVE MONEY WITH A VALID COUPON. NEVER EVER WILL GIVE THIS PLACE ANY BUSINESS.
Owner response
I'm so sorry to hear about your experience! Would you mind telling us more on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
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