Restaurant, American restaurant, Bar & grill, Chicken restaurant, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Takeout restaurant, Sports bar, Seafood restaurant
Ordered a pound of shrimp and buffalo chicken dip with Uber Eats Paid 35 dollars and was so disappointed.I received probably not even a half a pound of shrimp and literally a few scoops of buffalo chicken dip.The amount of chips they sent with the dip was so excessive in comparison to the amount of dip I received.I will never, I repeat never order from this Hooters again.
Owner response
Hi Stephanie, we are bummed to hear your to-go order was disappointing.We sincerely apologize as we strive to provide excellent meals every time.We will note your feedback and work hard to improve.Please go to hooters.com/contact so we can make this right.
Now, I'm sure it was just because it was almost time to close, but they lack the timely manner portion of customer services.Call order in, on Christmas, and took my time getting here.(Rain and later into night dumb drivers).Still had to wait 30 -45 minutes after I got here.Food was a Lil cold, but mainly due to cold night, I was to guess.OK overall, just seems to be my timing.
Owner response
Hi Jack, we are bummed to hear your to-go order was disappointing.We sincerely apologize as we strive to provide excellent meals every time.We will note your feedback and work hard to improve.We hope you'll give us another chance!
Got a burger the size of a sausage patty with little crumbles to "accomodate" the "missing burger" and was only given 4 fries.Was given fresh fries after making it apparent that 4 was not acceptable.The workers were the only thing to make up 🤣
Owner response
Hi Prizmly, we sincerely apologize as this is unacceptable and not our typical style.We hope you will give us another chance to provide a 5-star dining experience.
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