Chinese restaurant, Asian fusion restaurant, Asian restaurant, Chinese takeaway, Delivery Chinese restaurant, Pan-Asian restaurant
Pei Wei Asian Kitchen offers a delightful blend of Chinese and Pan-Asian dishes in the heart of Arcadia Commons, Phoenix. With its casual and trendy atmosphere, this restaurant is perfect for lunch or dinner, whether you're dining solo or with family. Freshly prepared meals, like the beloved Mongolian Beef, are praised for their quality, although some diners have noted inconsistencies in seasoning. Enjoy the quick service and various options, including vegan and healthy choices. With an accessible entrance and free parking, Pei Wei is a convenient spot for a satisfying and quick bite.
Vibe
White rice
Street View
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This place has the worst customer service.I walked in there and they have 10 people working and not one person greeted me.And it wasn't busy in the dining area.I walked in to sit down to sit and order and not one of the people working there acknowledged me.It was after someone walked in after me for a pick up order that someone working there greeted them.I walked out after over 5 minutes of not being acknowledged and will never go there again.I won't recommend that place to anyone.
Owner response
Hi Lee, we're sorry to hear that you were disappointed and don't want this to be your last visit! Please feel free to share your experience with our guest relations team at peiwei.com/contact and a member of our team will get in touch!
This Pei Wei is the worst and I dont plan on coming back here.Every time I order from here, they never have my order ready.Today, they never even received or made my online order even though I had the confirmation.The person at the register had the nerve to ask me if I was sure my order went through.Then she and the cooks argued for the next 5-10 minutes about whether or not the cooks got the order.Instead of standing there talking, they should have immediately made my order.Definitely a very poor example of customer service.I should have just walked out.
Owner response
Hi Leslie, we're sorry to hear that you were disappointed and don't want this to be your last visit! Please feel free to share your experience with our guest relations team at peiwei.com/contact and a member of our team will get in touch!
This PeiWei is always clean and the staff has always been prompt and friendly. In terms of the food, it's $11 and I compare it to Panda Express.I think it's better than Panda Express as they actually make it when you order so it's hotter and fresh.
Owner response
Thank you for the 5-star review, Kyle! We look forward to seeing you again soon.
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