Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
The food here is a hit or miss kind of thing, the burgers are made fresh I would think, but the fries are most of the time left there under the heating lamp longer than they should be.This location has no public restrooms.Plus, it's open 24hrs a day.
Owner response
Hi Ira, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
Ordered on mobile app they didn't get the order filled right.Tried calling and using app to say food was missing.No one answered and app doesn't have any where to fix it.Food is supposed to hot they put ice cold ranch on hot food and put dessert next to hot food.Are plastic bags that expensive everything gets shoved into one plastic bag
Owner response
This is disappointing to hear, Augie.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Rude customer service the workers stared at you like what you want.And letting homeless people do whatever they want while your waiting to be served.
Owner response
Hi Jada, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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